Privacy Policy

Last updated: 24 June 2026

This Privacy Policy outlines the manner in which NAYAM ENERGY PRIVATE LIMITED ("Company", "we", "us", or "our") collects, uses, maintains, processes, stores and discloses information collected from the users ("users" or "you") of the nayamenergy.com website ("Site"). This Privacy Policy applies to the Site and all products, communications, interactions and services made available by the Company through or in connection with the Site.

By accessing or using the Site, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy. If you do not agree with this Policy, you are advised to discontinue use of the Site immediately.

Personal Information

We may collect personal information from the Users in various ways, including but not limited to, when the Users visit our site, register on the site, subscribe to newsletters or communications, fill out forms, submit inquiries, participate in surveys, event registrations or promotions, or interact with any of the services, features or resources made available through our Site.

Users may be asked for personal information including but not limited to full name, email address, phone number, company name, designation and any other information voluntarily submitted by the User.

Users may visit the Site anonymously. We collect personal identification information only if it is voluntarily submitted by the User. Users may always choose not to share personally identifiable information; however, this may prevent them from accessing certain Site functionalities or services.

Non-Personal Information

We may collect non-personal and technical information automatically when the Users interact with our Site. This may include the browser name, type of device or computer, operating system, internet service provider, IP address, access times and other technical and analytical information relating to the User interacting with the Site. Such information is collected for analytical, operational, security and system administration purposes.

Cookies

Our Site may use "cookies" to enhance User experience, analyze trends, administer the Site and improve functionality. Cookies are placed on a User’s hard drive for record-keeping and tracking purposes. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. However, please note that disabling cookies may affect certain features and functionalities of the Site. By continuing to use the Site, you consent to our use of cookies and similar technologies in accordance with this Policy.

How We Use Collected Information

We may collect and use the Users’ personal information for lawful business and operational purposes, including:

1. Improving customer support and responding to enquiries;
2. To personalize user experience: we may use information to understand how Users as a group use our Site and services;
3. To improve our Site and offerings: feedback is used to improve functionality and content;
4. To process transactions or inquiries: information is used to process orders or respond to your queries;
5. To send periodic emails or communications: these may relate to your orders, inquiries or other requests or for marketing purposes (subject to consent);
6. To administer promotions, surveys or other Site features.

We do not sell or rent Users’ personal information. However, we may share limited information with trusted third-party service providers who assist us in operating the Site or conducting our business, provided they agree to keep such information confidential and shall comply with applicable data protection laws.

Email Communications

If a User opts to receive emails, they may receive emails that include company updates, newsletters, events, product or service information, promotional material and related content. Users may opt out or unsubscribe at any time by following the unsubscribe instructions included in each mail or by contacting us through the Site. Withdrawal of consent shall not affect communications necessary for legal, transactional or administrative purposes.

Protection of Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data stored on our Site.

Sensitive and private data exchanged between the Site and its User happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. We follow applicable Indian data security norms, including compliance with the Information Technology Rules, 2011. While the Company endeavors to safeguard personal information, no method of electronic transmission or storage is entirely secure, and absolute security cannot be guaranteed.

Sharing Personal Information

We do not sell, trade or rent Users’ personal identification information. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates and advertisers for analytical and business purposes.

We may also share your information:

1. With service providers who support our business (e.g., website hosting, payment, analytics);
2. When required by law, legal process, or regulatory authority;
3. To protect our legal rights, prevent fraud or ensure safety of our Users;
4. In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Any such disclosures shall be subject to appropriate confidentiality obligations and applicable legal requirements.

Data Retention

Personal information shall be retained only for as long as reasonably necessary for:

1. The purpose outlined in this Policy;
2. Compliance with legal, regulatory or contractual obligations;
3. Dispute resolution; or
4. Enforcement of legal rights.

Upon expiration of the applicable retention period, information may be deleted, anonymized or securely archived in accordance with applicable laws and internal policies.

Your Rights and Choices

Subject to applicable laws and regulations, you have the right to review, correct, or update your personal data; withdraw your consent for data processing (where applicable); request deletion of your data; and opt out of marketing communications.

Requests relating to personal information may be submitted using the contact details set out below. The Company reserves the right to verify the identity of the requesting individual before processing such requests.

Third-Party Websites

The Site may contain links to third-party websites or platforms. The Company does not control and is not responsible for the privacy practices, content, security or policies of such third-party websites. Users are encouraged to independently review the privacy policies and terms of such third-party platforms prior to providing any information.

Children’s Privacy

The Site is not directed toward individuals under the age of eighteen (18) years. The Company does not knowingly collect personal information from minors. If the Company becomes aware that information has been collected from a minor without appropriate consent, such information shall be deleted in accordance with applicable law.

Changes to the Policy

We may update the Privacy Policy at any time. When we do, we will revise the last updated date at the top of this page. We encourage Users to check this page frequently to stay informed about how we are protecting the personal information we collect.

Continued use of this Site after such modifications will constitute your acknowledgement of the modified policy and agreement to abide and be bound by the updated Privacy Policy.

Your Acceptance

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree, please refrain from using this Site. Your continued use of the Site following the posting of changes will be deemed as your acceptance of those changes.

Contact Information

If you have any questions about this Privacy Policy, our practices or your dealings with this Site, please contact us at:

NAYAM ENERGY PRIVATE LIMITED

Address: Pune Tech Centre, Pune, Maharashtra, India

Website: nayamenergy.com

Email: contact@nayam.in

Phone: +91 779 779 26 26